Tango CRM Privacy Policy

Effective Date: January 15, 2024

Last Updated: January 15, 2024

Tango CRM ("Tango", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, application, and related services (collectively, the "Service").

By using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide to Us

  • Name, email, and password when you sign up
  • Business details (e.g., niche, company name, brand deals)
  • Payment information (processed securely by third-party processors)
  • Messages, project notes, and content stored in your CRM workspace

1.2 Automatically Collected Information

  • Device data (IP address, browser type, OS)
  • Usage data (pages viewed, session time, clicks)
  • Cookies and tracking pixels

1.3 Third-Party Integrations

When you connect social media or third-party platforms (e.g., Instagram, Google), we may access limited information with your permission, such as username, email, or post metrics.

2. How We Use Your Information

We use your information to:

  • Provide and improve the Service
  • Personalize your user experience
  • Process payments and manage subscriptions
  • Communicate with you (transactional and marketing emails)
  • Respond to support inquiries
  • Analyze trends and platform usage
  • Enforce Terms of Service and prevent abuse
3. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Service providers (e.g., payment processors, analytics tools)
  • Third-party integrations you explicitly authorize
  • Legal authorities if required by law or to protect our rights
  • Business transfers, if Tango CRM is involved in a merger, acquisition, or sale of assets

All partners and vendors are contractually obligated to protect your information.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember preferences
  • Analyze site traffic
  • Deliver relevant marketing

You can control cookie preferences through your browser settings.

5. Data Retention

We retain your information for as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

You may delete your account at any time, which will remove your data from active systems.

6. Your Rights

Depending on your location, you may have rights under data protection laws such as the GDPR or CCPA, including:

  • Right to access your data
  • Right to correct or update your data
  • Right to request deletion
  • Right to object to or limit processing
  • Right to data portability
  • Right to withdraw consent at any time

To exercise these rights, contact us at hello@gotangocrm.com.

7. Security

We implement industry-standard security measures to protect your data, including:

  • Encrypted connections (HTTPS)
  • Secure storage
  • Role-based access controls
  • Routine backups

However, no system is 100% secure. Please use strong passwords and keep your login credentials confidential.

8. Children's Privacy

Tango CRM is not intended for individuals under 18. We do not knowingly collect data from children. If we discover a child has provided personal data, we will delete it promptly.

9. International Users

Tango CRM is based in the United States. By using the Service, you consent to the transfer of your information to the U.S. or other jurisdictions where we or our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice. Continued use of the Service after changes constitutes your acceptance.

11. Contact Us

For questions or concerns about this policy, or to exercise your data rights, contact:

📧 hello@gotangocrm.com

📍 167 Madison Avenue
    Ste 205 #485
    New York City, NY 10016
    United States

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